24/7 Managed SOC

First Response provides a managed ‘eXtended Detection and Response Service’ for both endpoint and mobile devices, encompassing prevention, detection and automated remediation.

  • 30+ years experience

  • 24/7224/7 global team cover

  • Security Operations Centre (SOC)

  • Monitoring and rapid threat detection

  • Investigation

  • Digital asset protection

  • Why do you need it?

Security requirements have changed as our use of technology has evolved.

Traditional cybersecurity strategies have focused on protecting endpoints such as servers, laptops and desktops from threats. A managed ‘eXtended Detection and Response (XDR) Service’ provides a robust multi-faceted approach, warding off the danger posed by ransomware, advanced persistent threats and sophisticated threat actors.

  • How is this delivered?

With a team of leading cybersecurity engineers and analysts from varying backgrounds, our SOC is ideally placed to understand and operate within the ever-changing threat landscape.

  • What is XDR?

XDR stands for eXtended Detection and Response.

This type of protection began as EDR, or Endpoint Detection and Response, moved MDR or Managed Detection and Response, to XDR where we are today.

It describes the cybersecurity technology that continuously monitors endpoints (such as computers, laptops, and servers) for malicious activity; detects threats; and facilitates a rapid and often automated response to those threats with playbooks.

Because modern computing endpoints connect to a vast number of different systems, they host critical value data and confidential information as well as acting as a pivot point for attackers. This means your IT systems provide a large attack surface and often pose a substantial security risk.

Attacks have moved away from those detected by traditional endpoint defences like anti-virus, to more advanced methods including social engineering, exploiting users, and network oriented threats. Ransomware or data theft attacks use highly sophisticated techniques to evade early detection while they scan your environment for sensitive data.

The good news is that our security specialists monitor our client networks 24/7 to investigate and remediate any security incidents – so you and your team don’t have to.

Benefits of Outsourcing your SOC

Manage advanced threats

Up-to-date threat intelligence helps us detect attacks in the very earliest stages, while our experience means we know how best to deal with them.

Accelerate your security maturity

We use industry leading technologies to detect advanced attack techniques across file, network, host and user attack surfaces.  These are aligned to the industry standard MITRE ATT&CK framework. Automation and machine learning provide root-cause analysis, scope, and impact.

Proactive vulnerability management

Regular scanning of your IT assets for potential vulnerabilities, like missing security patches, poorly configured systems, and potentially dangerous unauthorised software helps to reduce your exposure to compromise.

  • How we are different?

We incorporate industry-leading technologies to offer you a managed XDR service that provides 24/7 monitoring, backed by proven experience across a range of sectors. This includes retail, manufacturing, academia, consulting and finance.

These technologies are enhanced by comprehensive threat intelligence feeds and an experienced team of threat researchers, security analysts, threat hunters and incident responders to ensure your organisation has the best cybersecurity protections available.